At farezoid, we, as an airfare platform, acknowledge that good service should always come
first and offer the best possible service to customers. Trust and transparency aren't
just words, but a foundation brick of everything we do to deliver positive results.
At a moment's notice, you use our platform for your flight reservation. farezoid also
collects information and essential data about you, your preferences, and, in certain
cases, your company, to improve the service provided. This is done solely for a
legitimate business purpose, for no purpose other than operations.
This privacy policy webpage clearly explains how we collect, use, store, protect, and
even share your information. It's important for you to understand them, and, while using
this platform, you agree to follow the practices outlined below.
Information We Collect
We strive to offer you more reasonable services, delivered efficiently, personalized,
and, most notably, securely. That's why we have to collect certain personal and business
information to improve the service. This includes, but is not limited to:
However, certain information is firmly mandatory for completing booking services or for
managing your account more efficiently. Meanwhile, some optional details can provide a
more flawless experience for you.
Personal Information :
Name, gender, date of birth, nationality, ID card, passport, visa, and similar
details.
Contact Information :
Phone number, home or mailing address, email address, and fax number.
Payment Information :
Cardholder name, card number, expiry date,
security code, and billing address.
Work Information : Company
name, job title, office contact details,
and organization name.
Collection of Data
Information is collected when you choose to submit it through registration,
inquiry, completion of booking, or responding to surveys. Usage of farezoid may
involve non-identifying information, such as browser type, IP address, device details,
and use logs, which will also be identified.
- farezoid may also enhance your records
with third-party affiliates, partners, and independent sources (such as updated
addresses, transaction history, and loyalty program information).
- If you are booking on behalf of
someone else, we will obtain their personal information and preferences. It will
be your responsibility to inform them that you have shared their information
with us.
If you do not provide us with certain information, certain functions will not work,
including creating an account, completing a booking, confirming a completed booking,
or participating in promotional activities.
How We Use Your Information
You can trust us with your information. Your personal or corporate
information is used for legitimate business objectives. With this,
we make sure your service is delivered smoothly. Examples include:
Bookings & Transactions :
Process reservations, purchases, and updates.
Account Management :
Secure logins and prevent fraud.
Personalization :
Share greetings, recommendations, and offers.
Research & Improvement :
Run surveys and analyze site performance.
Marketing & Communication :
Send service updates and promotions.
Minors
The contents of our website are strictly restricted and private for those who are at
least 18 years old and shall not be transferred or used by minors. Therefore, please do
not submit any information regarding a minor through this website, and you should also
not allow a minor to use this website for any purpose.
If we become aware that we have collected personal data from individuals under 13
without their parents or guardians consent, we will delete that data immediately upon
request.
If you suspect that you have submitted personal information for a minor or would like us
to remove such information from our records, please get in touch with us at
support@farezoid.com at any time.
Cookies And Session Data
Cookies are files stored in your browser to improve your browsing experience on the site
and to send you alerts about relevant topics. Most browsers do have the option to allow
for cookies, but by default, most browsers will accept cookies without any user
intervention.
We will not share your cookie data with any partners. There are specific information
logs that are created every time you visit our site, like your IP address, operating
system, browser type, and your actions while on our site.
Security Of Your Information
Your data is secure through a combination of measures, including administrative
procedures, player training, encryption, firewalls, secure server hosting, and
controlled access to facilities.
While no system is completely secure, we will do everything to protect your data from
loss, theft, or unauthorized use. You can add, change, and remove saved payment methods
at any time.
You can also report any concerns to support@farezoid.com if needed.
